FF88 Privacy Policy — We are always committed to keeping your information safe

Welcome to FF88. This Privacy Policy document explains what data we collect when you use the FF88 platform, how we use it, who we share it with, and how we keep it secure.

By using our website or mobile app, you are considered to have agreed to this Privacy Policy. If you do not agree, we ask that you refrain from using our services.

FF88's Privacy Policy is built in accordance with international data protection standards. We believe your personal data belongs to you, and protecting it is our responsibility. As a trusted online gaming platform, FF88 always treats your privacy as its top priority.

FF88 collects certain information for the purpose of registration and service delivery on the platform. We only collect what is genuinely necessary to provide you with the best experience.

We collect two types of data:

We never store your full password. Passwords are always kept as encrypted hashes and are not visible to any of our staff.

FF88 uses your data only for specific, defined purposes. We respect your privacy and are committed to never misusing your information.

• For account creation, verification, and management
• To process deposits and withdrawals
• To complete the KYC (Know Your Customer) process
• To prevent fraud and money laundering
• For customer support and issue resolution
• To send bonuses, promotions, and special offers
• To ensure platform security and stability
• To enforce our Responsible Gaming policy

FF88 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies FF88 uses:

• Essential Cookies: Essential for maintaining login sessions and core functionality.
• Performance Cookies: For monitoring site speed and performance.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can disable cookies at any time through your browser settings. Please note, however, that disabling certain cookies may cause some platform features to not work properly.

Under FF88's Privacy Policy, we generally do not share your data with third parties. However, there are specific circumstances where sharing may be necessary:

• Payment Processor: Exclusively to process transactions with bKash, Nagad, Rocket, and partner banks.
• Legal Authorities: Upon a valid court order or lawful request from a government authority.
• Security Verification Provider: With trusted verification providers to ensure KYC and AML compliance.
• Technology Partners: With selected technology providers who operate the platform, under strict confidentiality agreements.

Before sharing data with any third party, we verify that they meet our privacy standards. Data is shared solely for specified purposes, and any further use is strictly prohibited.

FF88 follows industry-leading security standards to protect your data. Our security infrastructure is built in multiple layers, so if one layer is compromised, the others continue to keep your information safe.

• 256-bit TLS/SSL encryption on all data transfers
• Multi-Factor Authentication (MFA) support
• Firewall & Intrusion Detection System
• Regular penetration testing and security audits
• Server data stored in fully encrypted form
• Staff access to data is restricted to the minimum necessary
• Automated Suspicious Activity Detection System

That said, no system on the internet is 100% impenetrable. While we do everything we can to keep your data secure, we also encourage you to stay vigilant — use a strong password and never share your login credentials with anyone.

Under FF88's Privacy Policy, you have full rights over your own data. Contact our support team to exercise any of the rights listed below:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request that we stop using your data for a specific purpose.
• Data Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to certain types of data processing.

FF88 does not store your data indefinitely. Our Privacy Policy sets out clear retention timelines for all information we hold:

• Active account data is retained for as long as the account remains active.
• Financial transaction records are kept for 5 years after account closure (as required by law).
• KYC documents may be retained for up to 5 years after account closure.
• Gaming logs and session data are generally deleted after 2 years.
• Cookies and browsing data are retained for a maximum of 1 year.

Data may need to be retained beyond the periods stated above for legal, regulatory, or security reasons. In such cases, we keep the amount of data retained to a minimum.

FF88 is an 18+ platform. We never knowingly collect data from or allow account access to anyone under the age of 18.

Date of birth is verified at registration and age is confirmed through the KYC process. If we become aware that a minor is using our platform, the account will be immediately suspended and all associated data will be deleted.

FF88 may update this Privacy Policy from time to time. Revisions may be made due to service improvements, new legal obligations, or changes in technology.

For any significant changes, we will notify you via your registered email or through an in-platform notification. Continued use of FF88 after such changes constitutes your acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest version of our Privacy Policy.

For any questions, concerns, or requests regarding our privacy practices, reach out to FF88's dedicated Privacy Team. We're always here to help.

We aim to respond to your privacy requests within 30 business days of receipt. For urgent matters, reaching out via live chat will get you a faster response.